Holiday Inn Express & Suites St. Thomas by IHG

“The room and hotel is nice, the breakfast was pretty impressive. What I was most impressed with is the service and friendliness of the girls at the front desk. I called in advance to see if there's somewhere I can store my bike as I'm doing a bikepacking trip across southern Ontario, and aislynn was very accommodating. She booked me in and hooked me up with a membership so I can get a discount. Now that's customer service. Only complaint is that I thought this was downtown but it's in the middle of a subdivision by a mall so by the time I arrived there wasn't many options to eat.”

“A Gem in the rough; Experience: I am not a St.thomas lover, but this hotel is a gem in the town. I have been to the hotel 2 x now and enjoyed both stays. The rooms were clean and well laid out. I felt safe at all times and its location is fantastic. It is connected to the mall where you can find a great movie theater, dollar store, and a metro for all your shopping needs, plus alot more. Price: I was able to book the room for $120 on priceline. It comes with a fantastic full all you can eat breakfast. With 4 of us, we easily would of spent $40-$60 eating breakfast out so this really helps to off set the price. In a day where gas prices are high and traveling is down, I highly recommend this for a staycation with the family. Let the kids swim in the pool, enjoy the hot tube, and go see a movie in the evening all without having to drive!! Great deal for what you get.”

“I recently had the pleasure of staying at Holiday Inn express & suites hotel in St. Thomas, and the experience exceeded all expectations. From the moment I arrived, the property was impeccably clean and well maintained, with attention to detail evident from the entrance through to the guest rooms. The level of service was truly outstanding. Every request was handled promptly and professionally, making the stay both comfortable and stress-free. I would especially like to recognize the Guest Service Manager, Himanshu Pabbi, whose kindness, professionalism, and dedication to guest satisfaction stood out. His warm and welcoming approach made a lasting impression. I highly recommend this hotel to anyone visiting St. Thomas. If you are looking for exceptional service, cleanliness, and a genuinely welcoming atmosphere, this property is an excellent choice.”

“Wowed that housekeeper Sam created tortoise and hare origami towels for the room. See photos. This Holiday Inn Express is always clean. The front desk staff is always friendly and helpful. Location is right at the Elgin Centre (Mall) - handy to Metro grocery store, discount stores JYSK, Dollarama & Giant Tiger, indoor mini golf, Galaxy movie theatre and a Denny's - although the hotel includes a free breakfast with the room. Also close to a Tim Horton's and more fast food and the downtown is nearby.”